Stop Chasing Payments. Start Reconciling Them with ERAs.
Simplify Your Claims with
Office Ally® Service Center
Transactional fees may apply.
What Is Electronic Remittance Advice?
When payers process a claim, they send back an electronic remittance advice (ERA) — a detailed explanation of what was paid, denied, or adjusted. Service Center captures and organizes that information automatically, giving your billing team a clear, actionable payment reconciliation workflow without the manual work.
Payment Detail at a Glance
See exactly what each payer paid per claim, per service line — with reason codes displayed with payer adjustment details.
No Manual Matching
ERA is delivered directly inside Service Center — no downloading, no spreadsheets, no cross-referencing across systems.
Follow-up Made Easy
Quickly identify underpayments, denials, and adjustments that need attention — before they age into lost revenue.
Reconcile Payments Without Leaving Service Center
Once a payer processes your claim, the remittance data lands directly in Service Center — no portal logins, no manual downloads. Your billing team gets a complete payment picture tied to each claim: what was paid, what was adjusted and exactly why. Less time chasing, more time closing the loop.
- ERA delivered directly within your Service Center workflow
- Claim-level and service-line detail in one view
- Available across 6,000+ connected payers
Understand Exactly Why a Claim Was Paid — or Wasn't
Every ERA includes adjustment reason codes that explain what happened to your claim. Service Center surfaces those codes alongside your payment details, so your billing team knows immediately whether to post, appeal or correct. No guesswork, no phone calls to payers to ask what happened.
- CARC and RARC codes displayed in context with each remittance
- Quickly identify denials and underpayments before they become aged AR
- Supports faster posting and cleaner books
ERA Integrated Directly Into Your Clearinghouse Workflow
Service Center connects your remittance workflow to the rest of your revenue cycle — so the same platform you use to submit claims, check eligibility and correct errors is also where you reconcile payment. There's no need to export data, switch tools or track down remittance information across disconnected systems.
- ERA sits alongside claim submission, correction and status tracking
- Part of Service Center's all-in-one platform — no add-on required
- Backed by Office Ally's clearinghouse infrastructure serving 80,000+ healthcare organizations
Service Center is a Best-in-Class Leader
150
K
+
Monthly Active Users
1.1
B
+
Annual Transactions
250
B
+
Claims Value Processed
6.1
K
+
Payer Connections
1.4
M
+
NPIs Supported
Service Center – All–Payer Clearinghouse Portal
Includes:
- Claim Creation & Workflow
- Eligibility & Benefits Verification
- Claim Submission, Acknowledgements & Status
- Claim Attachments
- Electronic Remittance Advice (ERA)
- Secure File Transfer Protocol (SFTP)
- User-friendly Web Portal
- Paper Claims
Add-ons
- Patient Payments
ERA is included with Service Center.
Office Ally helps greatly with the financial health of our practice. It streamlines every step of our revenue cycle from intake to claim submission, billing and reimbursement.
Long time user and would recommend to any small practice. I am able to retrieve Electronic remittance advise (ERA) for every available payer. Office Ally continues to improve the features.
Get Paid Faster. Reconcile Smarter.
Modernize and optimize your practice today Not getting everything you need out of your current software? Then, it’s time for a change to bring your practice to a whole new level.