Real Time Eligibility &
Real Time Claim Status

Office Ally works with hundreds of Professional & Institutional, Dental, Worker’s Compensation, Lab Interfaces, HIE and Immunization Registries.


Office Ally offers real time eligibility checking services for a large number of commercial and government payers to help providers streamline their patient care administrative process. Eligibility results are immediate, easy to read, and contain important co-pay and deductible information. These services will allow you to determine whether a patient is eligible and what their benefits are before they even step foot into your office. No more waiting on hold with a payer or dealing with automated IVR phone systems to check a patient’s eligibility benefits; saving you time and money.


SERVICE CENTER ELIGIBILITY REQUEST TOOL

  • Cost: FREE
    Method: Manual data entry
    Result: Health Benefit Plan Coverage (Active Coverage, Point of Service, Deductible, and more!)
  • Easily view last 30 eligibility requests/responses. No need to call in to Office Ally to have this activated! All admin accounts are activated automatically.
  • Service Center Eligibility Request Instructions
PRACTICE MATE ELIGIBILITY VERIFICATION SERVICE

REAL TIME 270/271 TRANSACTIONS (CORE PHASE II COMPLIANT)


Office Ally provides a CORE compliant real-time service that allows users to check the status of a claim that has been submitted to a payer electronically via Office Ally. To access this feature, log into the Service Center and click on the Real Time Claim Status link.


SERVICE CENTER CLAIM STATUS TOOL

  • Cost: FREE
    Method: Manual data entry
    Result: Payer’s Claim ID, Claim Status (ACC/REJ/PEND), Total Claim Charge, Claim Payment Amount, etc.
  • Easily view/print past requests/responses. No need to call in to Office Ally to have this activated! All admin accounts are activated automatically
  • Service Center Claim Status Request Instructions
REAL TIME 276/277 TRANSACTIONS (CORE PHASE II COMPLIANT)


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