Click on a subject below to expand the available forms and manuals
Office Ally Core Products - User Agreements
Office Ally Data Sheets and User Agreement
Account Management
Service Center
Credit Card and eCheck Instructions
Custom CSV EDI Status Report Instructions
ERA Instructions
ERA - Medicare Remit Easy Print Instructions
File Summary and EDI Status Reports
Introduction to Office Ally - Provider Reference Packet
Inventory Reporting Instructions
Inventory Reporting - Researching Printed Claims
New Payer Request Form
Office Ally (NEW Service Center) User Manual
Office Ally (Service Center) User Manual
Online Claim Entry (OLE) Instructions - Professional (HCFA)
Online Claim Entry (OLE) Instructions - Institutional (UB)
Online Claim Entry (OLE) Instructions - Dental (ADA)
Researching Claim Not on File
Requesting a Timely Filing Letter
Secondary Claim Submission Instructions (Dental)
Secondary Claim Submission Instructions (Professional)
Workers Compensation - File Format Specifications & Rejection Assistance
Third Party Software Submitter
EHR 24/7™
Realtime Transactions - Eligibility & Benefits and Claim Status
System Requirements & Recommendations
For optimal performance when accessing our web-based products, Office Ally recommends the following:
INTERNET CONNECTION
- High-Speed internet connection via DSL, cable modem, or TI line
- Appropriate bandwidth to support the number of users in your office who access the internet simultaneously.
INTERNET BROWSER
- Google Chrome
- Microsoft Edge
OPERATING SYSTEM
- Windows 10 or above
OTHER
- Adobe Acrobat Reader (for printing and viewing of reports)
- Microsoft Excel (for exporting reports)
- 7-Zip (for extracting downloaded files in compressed format)
- A valid email address for receiving notifications from Office Ally
IMPORTANT NOTE: A United States-based IP Address is required for access to our web-based products.

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