Revenue Recovery

Get Paid for the Care You Already Delivered

Stop leaving money on the table. Office Ally® helps providers recover missed payments, convert self-pay into paid claims and prevent avoidable denials using a suite of purpose-built revenue recovery tools.

Uncover Payments You’re Owed

Find unidentified billable insurance coverage or underpaid Medicare transfer DRG claims before the window to recover them closes.

  • Identify 10-30% more billable coverage on self-pay accounts with Insurance Discovery
  • Flag Medicare transfers that may be underpaid—up to four years retroactively—with MUR
  • Recover missed payments with minimal staff effort
  • Improve collections without increasing patient burden

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Stop Denials Before They Start

Ensure accurate payer data and coverage details early in the process to reduce rejections and COB-related denials.

  • Screen for assistance program eligibility to reduce write-offs
  • Verify eligibility and benefits in real-time
  • Detect primary, secondary and tertiary insurance automatically
  • Catch COB mismatches before claims go out

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Turn Self-Pay into Paid Claims

Find financial assistance or billable insurance on accounts marked as self-pay to improve collections and reduce bad debt.

  • Screen patients for financial assistance eligibility through MAPS
  • Identify billable coverage on self-pay accounts with Insurance Discovery
  • Reduce uncompensated care and collection costs

Respond Smarter to Every Audit

Track audit requests, manage responses and protect revenue with tools that support collaboration and timely follow-up.

  • Track audit activity and manage timelines with Audit & Denial Tracker
  • Automate alerts for deadlines and audit changes
  • Improve cross-department collaboration and visibility
  • Support both pre- and post-payment review workflows

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Talk to Our Experts to Learn More

Have questions about our products? Want a demo? Let us schedule a call to help you choose the best solution for your needs.

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