Payer Solutions

Modern Tools for Smarter Payer Operations

Office Ally® strengthens payer operations with solutions that streamline workflows, help ensure compliance and reduce costs. Whether you're looking to simplify EDI transactions, close care gaps or enhance claim workflows, Office Ally's infrastructure and insights support your quality initiatives and keep operations running smoothly.

Streamline Workflows

Ensure Compliance

Quality Metrics

Provider Engagement

Enhance Core EDI Workflows

Reduce administrative overhead with scalable infrastructure that supports your preferred workflows. Gain control over key transactions without disrupting your internal systems.

Consolidate claims, eligibility and remits through a coordinated clearinghouse model
Simplify operations by reducing vendor complexity and transaction silos
Choose between real-time or batch transactions based on your workflow
Add hosted solutions without needing to rework internal systems

Available with:

Payer Gateway

Ensure Compliance and Accuracy

Reduce claim errors with validation rules aligned to your plan’s requirements. Stay compliant even when internal infrastructure is limited.

Apply custom edit logic to catch and fix errors early
Maintain HIPAA, CMS and state-level compliance
Support real-time eligibility and claim status transactions with X12-compliant transactions to improve response accuracy and reduce provider follow-up
Improve adjudication rates by reducing manual corrections

Available with:

Payer Gateway

Uncover and Close Care Gaps

Use longitudinal claims data to identify and address gaps in care. Strengthen your quality performance and improve patient outcomes.

Leverage longitudinal claims data to gain visibility across patient history
Boost quality scores by identifying missed care opportunities
Equip provider partners with actionable reports that support targeted outreach
Track plan-wide progress in preventive and chronic condition care

Available with:

Payer Gateway

Foster Better Provider Partnerships

Reduce friction with cleaner data and targeted reports. Align with providers around shared care goals and build stronger relationships.

Respond to provider inquiries with accurate, real-time claims and eligibility data
Strengthen shared goals with transparent data exchange and quality reporting
Deliver HEDIS-aligned insights that guide provider performance
Reduce escalations and onboarding delays through streamlined coordination

Available with:

Payer Gateway

Solutions

Solutions

Cloud-based software solutions for all your healthcare needs.

Payer Solutions

Modern Tools for Smarter Payer Operations

Enhance Core EDI Workflows

Ensure Compliance and Accuracy

Uncover and Close Care Gaps

Foster Better Provider Partnerships

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