Patient Engagement

20 New Audit Topics: What Providers Should Know About CMS RAC Updates

CMS Approves 20 New RAC Audit Topics: What Providers Should Know

CMS has approved 20 new RAC audit topics, signaling an increase in audit activity for providers. Learn what these changes mean, how to prepare, and how Office Ally’s Audit and Denial Tracker simplifies compliance.

Blogs

Patient Experience vs. Patient Satisfaction: Key Differences to Know

Patient Experience vs. Patient Satisfaction

Explore the difference between patient satisfaction vs. patient experience. Discover why both matter and how Office Ally’s tools make an impact.

Blogs

Mapping the Revenue Cycle in Hospitals from Start to Finish

A Complete Guide to the Hospital Revenue Cycle

Explore every stage of the hospital revenue cycle—from patient registration to final payment posting. Learn how to reduce denials, boost reimbursement, and improve financial performance with smarter revenue cycle management.

Blogs

Medicaid Cuts & The Impact on Hospitals: What You Need to Know

Medicaid Cuts & The Impact on Hospitals

Discover how the One Big Beautiful Bill Act (OBBBA) reshapes Medicaid in 2025, its impact on hospitals and rural healthcare, and what providers can do to stay compliant and financially resilient.

Blogs

Medicaid Cuts: Key Metrics to Monitor in Your Organization

Medicaid Cuts: Key Metrics to Monitor in Your Organization

Medicaid cuts from the One Big Beautiful Bill Act (OBBBA) will reshape hospital finances. Learn which key Medicaid and revenue cycle metrics to track to stay compliant, protect reimbursement, and sustain financial health.

Blogs

Healthcare Revenue Cycle Management: Challenges & Solutions

Overcoming Top Revenue Cycle Management Challenges

Explore key RCM challenges—claim denials, payment delays, compliance issues, and staffing shortages—and how healthcare software helps providers streamline processes and improve cash flow.

Revenue Cycle Management: Future Trends to Keep an Eye On

Revenue Cycle Management: Future Trends to Keep an Eye On

Discover how AI, automation, cloud technology, and patient-centric billing are transforming revenue cycle management and helping providers improve financial performance and care delivery.

Blogs

What Is Healthcare Revenue Integrity & Why Is It Important?

What Is Healthcare Revenue Integrity & Why Is It Important?

Learn how to strengthen healthcare revenue integrity with best practices for documentation, coding, and billing to prevent revenue leakage, ensure compliance, and improve financial performance.

News

Office Ally Announces the Addition of Two New Senior Executives as Part of Next Growth Phase

Office Ally, a leading provider of healthcare technology solutions for accelerating reimbursement and maximizing revenue, today announced that two senior executives have joined the company: Tom Schultz as Chief Revenue Officer and Arjun Seth as Chief Operations Officer.