Struggling to Identify patient insurance coverage? See how Insurance Discovery FC can help your practice find previously unknown insurance benefits for patients. 

For many small or mid-sized practices, ensuring payment for services can be challenging, especially when a patient’s insurance coverage is unclear at check-in. Without the right tools to confirm coverage, practices may waste valuable time chasing down payments post-visit, or worse, deny care to a patient who is insured. These situations not only harm a practice’s financial performance but can also negatively affect the patient’s experience. 

To help resolve this, Office Ally has introduced Insurance Discovery FC, a revolutionary new tool designed to help healthcare providers quickly find patient insurance coverage even when the patient’s information is incomplete. By drawing from a larger database of coverage options, Insurance Discovery FC ensures that patients who might otherwise be turned away can be billed properly, helping your practice capture all potential insurance revenue and maintain positive patient relationships. 

Bottom line: With Insurance Discovery FC, practices can easily identify unknown insurance coverage before, at or after the point of care, ensuring accurate billing and improving both financial outcomes and patient satisfaction. 

Insurance Discovery FC isn’t only for intake and point of care scenarios. If you receive a claim rejection due to “policy termination,” you can use Insurance Discovery FC to quickly run an insurance check for the time of service and, if coverage is found, resubmit the claim easily. 

How it Works 

The process is simple: input available patient information into an intuitive search form, confirm the coverage details with the patient and move forward with billing, thus ensuring accuracy from the start which helps you capture more revenue, faster. 

Seamless Integration for a Smarter Insurance Verification Process 

Eligibility & Benefits is the first step in verifying a patient’s insurance coverage, allowing Office Ally users to check a patient’s active status and benefits in real time. This transaction is typically run at appointment scheduling, check-in or prior to claim submission to confirm coverage and avoid billing issues. However, if the eligibility check returns an “Inactive Status” or “No Coverage Found,” the next step is to run an Insurance Discovery FC transaction. This powerful tool searches for previously unknow or hidden insurance coverage, helping practices identify active billable policies.

By combining Eligibility & Benefits with Insurance Discovery FC, practices can minimize claim denials, reduce uncompensated care and ensure patients receive the care they need, all while optimizing revenue capture and operational efficiency. 

Key Benefits of Insurance Discovery FC

• Improved Operational Efficiency and Reduced Administrative Burden
  Insurance Discovery FC improves the insurance verification process, reducing the time staff spends on pursuing payments or correcting billing errors. This allows your team to focus on patient care and reduces manual follow-up tasks.

• ‍Faster Reimbursements and Increased Revenue Capture
  Many practices miss revenue opportunities due to incomplete or unknown insurance information. Insurance Discovery FC uncovers active policies that might otherwise go unnoticed, ensuring all eligible patients are billed properly.

• Better Patient Experience and Retention
  Offering a smooth check-in experience by verifying coverage upfront enhances patient satisfaction. By avoiding coverage-related delays, your practice can build stronger patient relationships and reduce stress caused by surprise bills.

Getting Started 

Getting started with Insurance Discovery FC is quick and seamless. Accessible directly from the Service Center navigation and in Practice Mate on the patient’s insurance page, it integrates effortlessly into your workflow. Click to here learn more.  

Start capturing more insurance revenue with Insurance Discovery FC today!