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System Requirements & Recommendations

All of our products are internet-based programs accessed through the Office Ally website. For optimal performance of the programs, we recommend the following:


  • High-Speed internet connection via DSL, cable modem, or TI line
  • Bandwidth to support the number of users in your office accessing the internet simultaneously


  • Internet Explorer version 11 or above, with a 128-bit encryption
  • Safari version 11.1.2 or above, with 128-bit encryption
  • Chrome version 58+ or above, with a 128-bit encryption


  • Windows 7, or above


  • MAC OS 10.11, or above
  • iPad


  • An email account through the provider of your choice (required for claim notifications from Office Ally)
  • Adobe Acrobat Reader 9 or above (for report printing, including billing statements)
  • Microsoft Excel 2003 or above (optional for exporting reports)
  • 7zip (optional for extracting downloadable patient charts)

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Support Experts

Need help setting up a product or figuring out how to do something specific? Or is it a bit more complicated?

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