Click on a subject below to expand the available forms and manuals
Office Ally Core Products - User Agreements
Office Ally Data Sheets and User Agreement
Account Management
Service Center
Claim Fix (Repairable Claims)
Credit Card and eCheck Instructions
Custom CSV EDI Status Report Instructions
ERA Instructions
ERA - Medicare Remit Easy Print Instructions
File Summary and EDI Status Reports
Introduction to Office Ally - Provider Reference Packet
Inventory Reporting Instructions
Inventory Reporting - Researching Printed Claims
New Payer Request Form
Office Ally (Service Center) User Manual
Online Claim Entry (OLE) Instructions - Professional (HCFA)
Online Claim Entry (OLE) Instructions - Institutional (UB)
Online Claim Entry (OLE) Instructions - Dental (ADA)
Researching Claim Not on File
Requesting a Timely Filing Letter
Secondary Claim Submission Instructions (Dental)
Secondary Claim Submission Instructions (Professional)
Workers Compensation - File Format Specifications & Rejection Assistance
Credit Card and eCheck Instructions
Custom CSV EDI Status Report Instructions
ERA Instructions
ERA - Medicare Remit Easy Print Instructions
File Summary and EDI Status Reports
Introduction to Office Ally - Provider Reference Packet
Inventory Reporting Instructions
Inventory Reporting - Researching Printed Claims
New Payer Request Form
Office Ally (Service Center) User Manual
Online Claim Entry (OLE) Instructions - Professional (HCFA)
Online Claim Entry (OLE) Instructions - Institutional (UB)
Online Claim Entry (OLE) Instructions - Dental (ADA)
Researching Claim Not on File
Requesting a Timely Filing Letter
Secondary Claim Submission Instructions (Dental)
Secondary Claim Submission Instructions (Professional)
Workers Compensation - File Format Specifications & Rejection Assistance
Third Party Software Submitter
EHR 24/7™
Realtime Transactions - Eligibility & Benefits and Claim Status
System Requirements & Recommendations
All of our products are internet-based programs accessed through the Office Ally website. For optimal performance of the programs, we recommend the following:
INTERNET CONNECTION
- High-Speed internet connection via DSL, cable modem, or TI line
- Bandwidth to support the number of users in your office accessing the internet simultaneously
INTERNET BROWSER
- Internet Explorer version 11 or above, with a 128-bit encryption
- Safari version 11.1.2 or above, with 128-bit encryption
- Chrome version 58+ or above, with a 128-bit encryption
WINDOWS OS (PC) - NEW
- Windows 7, or above
MAC OS
- MAC OS 10.11, or above
- iPad
ADDITIONAL RECOMMENDATIONS/REQUIREMENTS
- An email account through the provider of your choice (required for claim notifications from Office Ally)
- Adobe Acrobat Reader 9 or above (for report printing, including billing statements)
- Microsoft Excel 2003 or above (optional for exporting reports)
- 7zip (optional for extracting downloadable patient charts)
